Consigliere VA
Remote Virtual Assistance
Remote Optometric Support - From South Africa Worldwide
The whole practice.One remote desk.
25 Years of Optometry Know-How.
On Tap — Without the Payroll.
Consigliere VA gives your practice a fully trained remote team that runs your calendars, inbox, patient follow-up and back office — so your optometrists can focus on eyes, not admin.
CVA is for optometry owners and managers who are still carrying the front desk between patients.
25 years inside every department of an optical practice — phones, diaries, medical aids, lens orders, invoicing — so the admin leaves the consulting room.
Trusted support for independent optometrists, eye-care clinics & optical practices • Serving clients remotely, worldwide
Why Consigliere VA
Built for optometry. Delivered by people who have lived it.
A clear value proposition, in four parts: who it is for, the pain it removes, the outcome you gain, and why we beat the alternatives.
Who It's For
Independent optometrists, eye-care clinics and optical practices that are buried in admin but not ready — or able — to hire a full in-house team.
The Problem
Missed calls, unconfirmed appointments, overflowing inboxes and no-shows quietly eat into billable chair time every single day.
The Benefit
We hand your hours back: confirmed diaries, a zero-inbox morning, faster patient follow-up and more completed eye tests each week.
Why We're Better
We're not generic admin. With 25 years inside optometric practices, we cover every department — reception to SOC & ethical hacking — at a fraction of local staffing costs.
Package Deals
Simple packages that scale with your practice
Pick a package as a starting point — every plan can be tailored to the exact rhythm of your practice.
Hourly VA Support
Pay only for the hours you use.
- Flexible hour blocks
- Any VA task
- No lock-in
Once-Off Admin Cleanup
We blitz your backlog.
- Inbox & file clean-up
- Data capture & sorting
- One-time project
Starter Admin Support
A few hours a week.
- Weekly task block
- Email & diary basics
- Ideal for solo practices
Most Popular
Business Support
Daily hands-on support.
- Reception & patient comms
- Diary & follow-ups
- 5 days a week
Executive VA Support
A senior partner for the owner.
- Inbox & diary for the boss
- Reporting & research
- Priority access
Services Offered
Every department. One FOCUSED remote Team.
From the front desk to the security operations centre — here is exactly what we can take off your plate.
Calendar & Appointment Management
Diaries booked, confirmed and rescheduled so no chair sits empty.
Email & Inbox Management
A clean, prioritised inbox with fast, on-brand replies.
Customer Support Services
Friendly frontline handling of patient and client queries.
Data Entry & Document Management
Accurate capture, filing and retrieval of every record.
Social Media Management
Consistent posting and community engagement.
Research & Lead Generation
Prospect lists, market research and outreach support.
Remote Optical Frontline Support
Trained eyes on your front desk, wherever your practice is.
Client Follow-Up Support
Recalls, reminders and post-visit follow-up that retain patients.
SOC & Ethical Hacking Services
Security monitoring and penetration testing for your practice.
